Privacy policy

Privacy Policy

202 ACACIA TRADE BCN S.L
VAT number: ESB44791994
Registered address: Calle Camprodon 21, 08012 Barcelona, Spain

Last updated: January 29, 2025

This Privacy Policy describes how 202 ACACIA TRADE BCN S.L, operating under the trade name ACACIA SUPPLIES (the “Site”, “we”, “us”, or “our”), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from acaciasupplies.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date as required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use personal information to communicate with you, improve or maintain the Services, comply with legal obligations, enforce applicable terms, and protect our rights and those of our users.

Where required under the GDPR, our legal bases for processing personal information include:

  • Performance of a contract (Art. 6(1)(b) GDPR)

  • Compliance with legal obligations (Art. 6(1)(c) GDPR)

  • Legitimate interests (Art. 6(1)(f) GDPR)

  • Consent, where applicable (Art. 6(1)(a) GDPR)

What Personal Information We Collect

Information We Collect Directly from You

Information you provide directly through the Services may include:

  • Contact details such as name, address, phone number, and email

  • Order information such as billing address, shipping address, payment confirmation, email address, and phone number

  • Account information such as username, password, and other security-related information

  • Customer support information included in communications with us

Providing certain information may be required to access specific features of the Services.

Information We Collect Automatically

We may automatically collect information about your interaction with the Services (“Usage Data”) using cookies and similar technologies. This may include:

  • Device and browser information

  • IP address

  • Network connection information

  • Interaction data with the Site and Services

Information We Obtain from Third Parties

We may obtain information from third parties, including:

  • Service providers supporting our Site (such as Shopify)

  • Payment processors that process payment information to complete transactions

  • Advertising and analytics partners that use tracking technologies such as cookies and pixels

Any information obtained from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to process payments, fulfill orders, manage accounts, arrange shipping, handle returns and exchanges, and communicate about purchases and accounts. This processing is necessary to perform our contract with you.

Marketing and Advertising

We may use personal information to send marketing communications and display advertisements. If you are located in the EEA, this processing is based on our legitimate interest or your consent where required.

Security and Fraud Prevention

We use personal information to detect, prevent, and investigate fraudulent or malicious activity. This processing is based on our legitimate interest in protecting our business and customers.

Communication and Service Improvement

We use personal information to provide customer support and improve our Services based on our legitimate interests.

Cookies

We use cookies and similar technologies to operate and improve our Site, analyze usage, and personalize content and advertising.

For information about cookies used by Shopify, please see: https://www.shopify.com/legal/cookies

Where required by law, we obtain your consent before placing non-essential cookies on your device. You can manage or withdraw your consent at any time through our cookie banner or browser settings. Blocking cookies may affect Site functionality.

How We Disclose Personal Information

We may disclose personal information:

  • To service providers performing services on our behalf (payment processing, fulfillment, analytics, customer support)

  • To marketing and advertising partners

  • To affiliates within our corporate group

  • In connection with business transactions or legal obligations

  • When you direct or consent to such disclosure

We do not use or disclose sensitive personal information without consent or for purposes of inferring personal characteristics.

Categories of Personal Information Disclosed

Categories of Information:

  • Identifiers (contact and account details)

  • Commercial information (orders and customer support)

  • Internet activity (usage data)

  • Geolocation data (IP-based)

Recipients:

  • Service providers and vendors

  • Business and marketing partners

  • Affiliates

Third-Party Websites and Links

Our Site may link to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under 16 years of age.

Security and Retention of Your Information

We implement reasonable security measures but cannot guarantee absolute security. Personal information is retained only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Request data portability

  • Object to or restrict processing

  • Withdraw consent

  • Opt out of targeted advertising

  • Appeal decisions regarding your data

You may exercise your rights by contacting us using the details below. We may verify your identity before responding.

Complaints

If you have concerns about how we handle personal information, please contact us. You may also lodge a complaint with your local data protection authority. For the EEA, supervisory authorities are available through national data protection bodies.

International Data Transfers

We may transfer personal information outside the European Economic Area (EEA). Where this occurs, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions in accordance with GDPR.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@acaciasupplies.com

Phone: +34 651600975

For the purposes of applicable data protection laws, 202 ACACIA TRADE BCN S.L is the data controller responsible for your personal information.