FAQ
Welcome to the Acacia Supplies FAQ!
We’ve put together answers to the most common questions to make your shopping experience as seamless as possible. Whether you're curious about our off-price luxury goods, the regions we serve, or our purchasing process, you’ll find everything you need right here.
If you can’t find the answer you’re looking for, feel free to contact us directly. Our team is always ready to assist you.
Happy shopping!
Are your products genuine?
Yes, all of our items are 100% authentic. We specialize in off-price luxury goods, sourced from vetted suppliers worldwide.
Our trained team, with years of experience, ensures that each product is genuine.
What payment methods do you accept?
We accept payments via:
- All credit cards.
- PayPal.
- Klarna (in the works)
- Gift Cards.
Once the checkout is complete, you will be charged right away and receive an email confirmation that your order has been successfully processed.
How long will delivery take?
All orders placed are dispatched every weekday before 4 PM.Once your order is dispatched, you’ll receive tracking information via email. For more details, please review our [Shipping Policy].
Is my information secure on your website?
Yes! At Acacia Supplies, we take privacy and security seriously. Your personal information is encrypted and will never be shared with third parties. For further details, review our[Privacy Policy].
5. Can I return or exchange an item?
Yes! We want you to love your purchase. If you’re not fully satisfied, you can return your orderwithin 14 days of receiptforstore credit only.